Privacy policy

1. Who we are

Eigr AS ("Eigr", "we", "us") is the controller for the processing of personal data in our service, available at eigr.ai. Our contact address for privacy questions is personvern@eigr.ai.

2. What we collect

We collect and process the following categories of personal data:

• Account information: name, email address and authentication data when you create and use an account.
• Property data: address, unit type, floor area, year built and other information about the property you register.
• Contents and belongings: descriptions, photos, values and categories for items and contents in the property.
• Usage patterns: log data, device information and how you use the service, to improve the experience and security.

3. Storage and security

Your data is stored in the EU region (Frankfurt) and delivered through a CDN network. We use encryption in transit (TLS) and at rest, along with authentication and authorisation to protect your information.

4. Your rights

Under the GDPR you have the following rights:

• Access (art. 15): You may request a copy of the personal data we hold about you.
• Rectification (art. 16): You may ask us to correct inaccurate or incomplete data.
• Erasure (art. 17): You may request deletion of your data ("the right to be forgotten").
• Data portability (art. 20): You may request your data in a structured, commonly used and machine-readable format.
• Objection and restriction (art. 18, 21): You may request restriction of processing or object to processing in certain cases.

To exercise these rights, contact us at personvern@eigr.ai.

5. Contact

If you have questions about this privacy policy or our processing of personal data, you can open a support case with us. You receive a case number and a receipt by email, and all further dialogue happens in that same case.